Ameris Bank
Coastal Bank
Frequently Asked Questions
To answer your questions, below is a list of commonly asked questions. Click on the red heading to view a list of all questions, and then click on the question in blue to view the expanded answer. For further assistance about the merger, please contact our Customer Care Center at 866.616.6020.
Beginning in 1971, Ameris Bank, which began as American Banking Company, has been focused on creating a distinctly different way of helping our customers manage and make the most of their money. We provide a full range of services, including traditional banking products and solutions, treasury and cash management services, investment options, and mortgage and refinancing solutions.
  • Due to this merger, $4 billion in assets and over 80 banking and mortgage locations
  • Publically traded on the NASDAQ under ABCB
  • Offers a Mortgage Division including Wholesale Lending, Correspondent Services, Warehouse Lending and over 50 in-branch Mortgage Bankers
  • Offers Investment Services through Raymond James
Learn more about Ameris Bank by visiting "Our Story".
Please continue to bank only at former Coastal Bank locations until the system conversion concludes Tuesday, September 2. After the system conversion, you will be able to conveniently bank at all Ameris Bank locations, located throughout Georgia, Florida, Alabama and South Carolina. Additionally, you can bank free of charge at any Ameris Bank and Presto ATMs located at most Publix Supermarkets. You will receive additional information within the next few weeks regarding the upcoming conversion of systems.
Please contact your local Ameris Bank (former Coastal Bank) location with questions about your account. You can also contact our local Customer Care Center at 866.616.6020, Monday – Thursday 8:00AM – 6:00PM/EST, Friday 8:00 AM – 7:00 PM/EST and Saturday 8:00AM – 1:00PM/EST.
If you would like to change your PIN, please call our automated Free Telephone Banking line at 888.234.2435 and choose Option 7. Or, you may call our Customer Care Center for assistance at 866.616.6020.
Unless you receive a separate notification from Ameris Bank, you may continue using your current Coastal Bank checks until your supply runs out. When you need to reorder checks, please contact your local Ameris Bank location.
Beginning Tuesday, September 2, you are welcome to order checks from another vendor. If you choose to do so, please notify the vendor of the new Ameris Bank Routing Transit Number, 061201754.

Unless you receive a separate notification from Ameris Bank, you may continue using your current Coastal Bank checks until your supply runs out. When you need to reorder checks, please contact your local Ameris Bank location.
Yes. Ameris Bank allows customers the option of receiving printed statements or E-statements. Printed statements are mailed out via the United States Postal Service. To receive E-statements, you must first enroll into Online Banking and then indicate that you prefer to receive your statements electronically. An email will be sent to your preferred email address when your statement is available. Please note: A final Coastal Bank statement will be mailed on Friday, August 29, 2014, reflecting transactions posted to your account after your prior statement mailing date through August 29. This final Coastal Bank statement will be a paper statement mailed to the address within your banking profile.
Your statement schedules may change. Interim Statements will be mailed to all Coastal Bank customers reflecting transactions posted to your account(s) after your prior statement mailing date through Friday, August 29, 2014. Future statement dates are dependent upon account type, so please refer the Conversion Resource Guide, scheduled to mail to each Coastal Customer late July, for more details about future statement generated dates.
 
 
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